The veeam snapshot copy of netapp issue

[rp722]

The veeam snapshot copy of netapp  status is busy  and application dependency is also busy

The backup in veeam start at 11:00,  the report of backup is warning :Failed to initiate snapshot transfer

The size of snapshot is still grow. 

it is almost more than 3 hours.

How to solove this issue? thank you so much.

screenshot1:  primary storage 

screenshot2: secondary storage  

screenshot3:     protection

[paul_stejskal]

Is the SnapMirror still transferring? How long does this normally take?

It would likely be a WAN bottleneck or other network/loss issue, or a system bottleneck on primary or secondary more than likely. The only other thing I could think of would be an unusually high change rate.

It may be easier to open a case, especially if this is urgent and you have entitlements.

[rp722]

thank you for your reply.

I agree  maybe a system bottleneck on primary or secondary .

The service of my netapp has expired , so unable to open a case.

below is the more description:

1.the status of busy is not stop ,unless make  a manual sync or automatic sync backup

2. then the busy one will transfer  and finished quickly.

3. the new sync will again go to a busy status.

it's like a cycle... 

I try to delete the snapshot ,but it is failed to delete. due to the snap in use.

[paul_stejskal]

Hmm. Have you looked at a snap show -v to see more info? Maybe a wafl scan status at node level and see what scans are running?

[rp722]

the Relationship is Idle.

what is a a wafl scan? i do not know your meaning. Could you please explian more detial to me. 

thank you.

[paul_stejskal]

Sorry I didn't clarify: https://kb.netapp.com/app/answers/answer_view/a_id/1004238.