Here are a few things to check:
Are the RDBs online?
demo::*> set adv;cluster ring show
Node UnitName Epoch DB Epoch DB Trnxs Master Online
--------- -------- -------- -------- -------- --------- ---------
demo832 mgmt 1 1 1225 demo832 master
demo832 vldb 1 1 106 demo832 master
demo832 vifmgr 1 1 94 demo832 master
demo832 bcomd 1 1 65 demo832 master
demo832 crs 1 1 41 demo832 master
5 entries were displayed.
Is the web service online?
demo::> system services web show
External Web Services: true
Status: online
HTTP Protocol Port: 80
HTTPs Protocol Port: 443
TLSv1 Enabled: true
SSLv3 Enabled: false
SSL FIPS 140-2 Enabled: false
Is the requests counter incrementing?
demo::system services web node> show
Total Total
Node External HTTP Port HTTPs Port Status HTTP Requests Bytes Served
------------- -------- --------- ---------- -------- ------------- ------------
demo832 true 80 443 online 50 19323912
Is the sysmgr web service enabled?
demo::vserver services web*> show -name sysmgr
Vserver Type Service Name Description Enabled
-------------- -------- ---------------- ----------------------------- -------
demo admin sysmgr OnCommand System Manager true
Are you using the cluster_mgmt IP?
demo::*> network interface show
Logical Status Network Current Current Is
Vserver Interface Admin/Oper Address/Mask Node Port Home
----------- ---------- ---------- ------------------ ------------- ------- ----
demo
cluster_mgmt up/up 192.168.208.208/24 demo832 e0b false
demo832_mgmt1
up/up 192.168.208.116/24 demo832 e0d true
2 entries were displayed.
Are the MTUs appropriately set relative to your ESX environment?
demo::*> network port show
Speed (Mbps)
Node Port IPspace Broadcast Domain Link MTU Admin/Oper
------ --------- ------------ ---------------- ----- ------- ------------
demo832
e0a Default Default up 1500 auto/1000
e0b Default Default up 1500 auto/1000
e0c Default Default up 1500 auto/1000
e0d Default Default up 1500 auto/1000
4 entries were displayed.
demo::*>
Is your browser supported?
https://library.netapp.com/ecmdocs/ECMLP2348067/html/GUID-74BC2023-C464-4958-88E0-B758B6003F9B.html
Browser requirements for running OnCommand System Manager 8.3.2
Starting with Data ONTAP 8.3, OnCommand System Manager is included with Data ONTAP as a web service, enabled by default, and accessible by using a browser. You must ensure that you have the required browser to run the System Manager software.
Your web browser must be one of the following:
Microsoft Internet Explorer 10.0 or 11.0 (for Windows)
Note: Internet Explorer launched in the compatibility mode is not supported.
Mozilla Firefox 42.0 (for both Windows and Linux)
Google Chrome 45.0 (for Windows)
You can run either a 32-bit browser or a 64-bit browser on a 64-bit operating system.
The list does not include patch releases for specific browsers. If a major version of a browser is listed as supported, then all the patch releases for that version are supported as well. For example, if Microsoft Internet Explorer 11 is supported, then Microsoft Internet Explorer 11.0.1 and 11.0.9600.17498 Update 11.0.11 versions are supported as well.
You should be aware of the following information:
You should use a resolution of 1280 x 1024 pixels for optimal viewing.
Note: The screen width must not exceed 2000 pixels.
You must ensure that the web browser is not in offline mode.
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