Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.
For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

Simulator Discussions

NetApp Simulator download issue


Hi All,


Requetsing all of you to help me to download NetApp Simulator.


I have getting below error when trying to download from below given NetApp link




Unauthorized Access

You have come to a page or module to which you do not have permission.

If you believe you have proper permissions and have reached this notification in error, please submit Feedback.

If you have an urgent technical issue related to a NetApp product, please contact NetApp's Global Support Center


Thanks and Regards

Aijaz Khan





Have you registered to http://mysupport.netapp.com ?



If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.


Hi Alissa,

Thanks for reply.



Hi Hariprak,

I have registered to  http://mysupport.netapp.com
And I can login also. Please find attached error page.


Please suggest.


Thanks and Regrds


Aijaz Khan


Please open ticket with http://mysupport.netapp.com/eservice/assistant



If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.


Hi @Aijazkhan 


It doesn't look like you're a verified customer or partner. If you feel like this is an error, please open a Support ticket.




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