The transition to NetApp MS Azure AD B2C is complete. If you missed the pre-registration, you will be invited to reigister at next log in.
Please note that access to your NetApp data may take up to 1 hour.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.

VMware Solutions Discussions

Issue with fresh install of VSC 5.0x6

joshlukens

I was trying to test VSC 5.0x6 and couldn't get the windows service to start after install.  After a few uninstalls/reinstalls and diving into the logs it appears the x6 installer doesn't create the SSL keystore so the following two files are missing:

C:\Program Files\NetApp\Virtual Storage Console\etc\keystore.properties

C:\Program Files\NetApp\Virtual Storage Console\etc\nvpf.keystore

The service fails to start when it can't find them.  The x1 beta creates them just fine.  Grabbing them from the x1 install, uninstalling, installing x6 and putting them in place works fine.  So looks to be just an issue with the installer on a fresh install.  This was all on 2008 R2 Std.

1 ACCEPTED SOLUTION

rubinsed1

Open an administrator command prompt.

Change directory to VSC\bin directory

Run vsc ssl setup

Enter a keystore password and press Enter.

Enter a key password and press Enter.

Problem should be fixed now.

View solution in original post

4 REPLIES 4

markicardy
Re: Issue with fresh install of VSC 5.0x6

rubinsed1Level 3

Your response fixed the issue for me.  Thank you.

mszafran

I ran into a similar issue with the production version of VSC 5.0 on Windows 2012.

I needed to be administrator to run the manual commands.  I did an uninstall and ran the installer as administrator and things went straight through to the registration page.   It worked like a champ.

Sensus

This has happened to me on every single VSC 5 install I have encountered. It would be great if it installed properly the first time.

rubinsed1

Open an administrator command prompt.

Change directory to VSC\bin directory

Run vsc ssl setup

Enter a keystore password and press Enter.

Enter a key password and press Enter.

Problem should be fixed now.

View solution in original post

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public