VSC 2.1.1 (VMware v5) RCU Error Customization

[rojas]

Hi All,

We need an hand here.

We made FOUR tests with RDU and just only one worked

• VM with “Apply Customization specification” -> it didnt work
• VM without “Apply Customization specification” -> worked
• Template with “Apply Customization specification” -> it didnt work.
• Template without “Apply Customization specification” -> it didnt work.

Do you know what could be the problem in this case?

I am attaching some screen shots  and the dialog box message with the error telling from VCenter

"The guest OS has reported an error during quiescing. The error code was 5: The error message was "VssSyncStart" operation failed: Dispatch error #8788"

Thanks a lot in advance,

Best,

Mauricio

[costea]

Have you seen this: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1018194

[dante_cisternas]

Hi,

In the VMware documentation indicates that you must uninstall VSS, from VMware Tools.

This is a good practice to NetApp ...?

NetApp is agree with this ..?

Thanks.