VSC 4.0 on VMware backup daily stuck

[CRACKIRON]

Hi there,

we have a vCenter v5.1 with more than 40 datastores, these datastores are temporarely backed up as storage snapshot with VSC 4.0, all datastores backup are running fine except one.

They write a entry in "Recent Tasks" as the backup process are stuck always at 53%, always stuck the same datastore at same percentage, here a caption of the vCenter Message.

knows how we can clean these "running" tasks? what produces this behavior?

any hint are welcome

[pedro_rocha]

Hello Jose,

It never shows an error message? Have you checked VSC log files?

Regards,

Pedro Rocha

[CRACKIRON · Accepted solution]

Thanks for reply,

i can apply to myself the RTFM , when i take a look at log, i can see this entry:

<messages>

<timestamp>2013-04-04T14:28:10.161+02:00</timestamp>

<level>ERROR</level>

<thread>backup0 4ee709bc80c75fa7a36e9f34d3f5ca4b</thread>

<location>com.netapp.common.flow.TaskInstanceTemplate</location>

<msgKeyClass>com.netapp.common.MsgKey</msgKeyClass>

<msgKeyValue>FLOW_OPERATION_TASK_FAILURE</msgKeyValue>

<parameters>

<parameter>NaSnapshotCreateActionWrapper</parameter>

<parameter>

Failed to rename snapshot smvi_Varis_novmsnap_20130404142605 to smvi_Varis_novmsnap_recent on volume 10.8.8.6:/vol/VOL_PROD_SR

</parameter>

</parameters>

<message>

FLOW-11019: Failure in NaSnapshotCreateActionWrapper: Failed to rename snapshot smvi_Varis_novmsnap_20130404142605 to smvi_Varis_novmsnap_recent on volume 10.8.8.6:/vol/VOL_PROD_SR

</message>

</messages>

searching on forum can find the next KB:

https://kb.netapp.com/support/index?page=content&id=2014553

it seems that behavior is a bug of 4.0 version, i'll to rename the snapshot and install the newest version of VSC,

thanks,

best regards

[pedro_rocha]

Hi!

Good to know you were able to find that KB article.

Best wishes,

Pedro Rocha.