wfa_oc5setup.exe failing with "'C:\Program' is not recognized as a command

[danh1]

I tried running it from /temp and from the DFM directory.  Here is the message:

I used the oc5_setup.exe from the WFA directory on my WFA system.

[pwl]

windows version?

wfa version?

[adaikkap]

I think in your case you have your dfm installed in non-default locaiton. ie is not "C:/Program Files/NetApp/DataFabric Manager/DFM"

Regards

adai

[danh1]

DFM is installed in the default location.  The install util actually asks for the location of DFM (which is broken also, but I understand the dev team already knows about that one), so you have to browse to point it at the directory.  This error appears to be an inability to handle spaces in the path to the command.  But everyone else seems to be running this without error, so there must be some funkiness in my configuration that is causing this.

[danh1]

Windows Server 2008

WFA 1.1.1

[adaikkap]

Can you get the output of dfm about ?

Regards

adai

[danh1]

Here you go...

C:\Reports\Package>dfm about

Version 5.0.1.7864 (5.0.1)

Executable Type 64-bit

Serial Number 1-50-100101

Edition Standard edition of DataFabric Manager server

Administrator Name WIN-FGH9R9VRG61\Administrator

Host Name WIN-FGH9R9VRG61

Host IP Address 192.168.1.59

Host Full Name WIN-FGH9R9VRG61

Node limit 250 (currently managing 3)

Operating System Microsoft Windows Server 2008 R2  (Build 7600) x64 based

CPU Count 2

System Memory 4095 MB (load: 60%)

Installation Directory C:/Program Files (x86)/NetApp/DataFabric Manager/DFM

17.6 GB free (44.2%)

Perf Data Directory C:\tmp_keith\perfdata

Data Export Directory C:/Program Files (x86)/NetApp/DataFabric Manager/DFM/dataExport

Database Backup Directory        C:\tmp_keith\data

Reports Archival Directory       C:\tmp_keith\reports

Database Directory C:/tmp_keith/data

17.6 GB free (44.2%)

Database Log Directory C:/tmp_keith/data

17.6 GB free (44.2%)

Licensed Features DataFabric Manager server: installed

Installed Plugins Storage System Config 6.5.1 (6.5.1) - storage systems and vFilers

Storage System Config 6.5.2 (6.5.2) - storage systems and vFilers

Storage System Config 6.5.3 (6.5.3) - storage systems and vFilers

Storage System Config 6.5.4 (6.5.4) - storage systems and vFilers

Storage System Config 6.5.5 (6.5.5) - storage systems and vFilers

Storage System Config 6.5.6 (6.5.6) - storage systems and vFilers

Storage System Config 6.5.7 (6.5.7) - storage systems and vFilers

Storage System Config 7.0 (7.0.0.1) - storage systems and vFilers

Storage System Config 7.0.1 (7.0.1.1) - storage systems and vFilers

Storage System Config 7.0.2 (7.0.2) - storage systems and vFilers

Storage System Config 7.0.3 (7.0.3) - storage systems and vFilers

Storage System Config 7.0.4 (7.0.4) - storage systems and vFilers

Storage System Config 7.0.5 (7.0.5) - storage systems and vFilers

Storage System Config 7.0.6 (7.0.6) - storage systems and vFilers

Storage System Config 7.0.7 (7.0.7) - storage systems and vFilers

Storage System Config 7.1 (7.1.0.1) - storage systems and vFilers

Storage System Config 7.1.1 (7.1.1.1) - storage systems and vFilers

Storage System Config 7.1.2 (7.1.2.1) - storage systems and vFilers

Storage System Config 7.1.3 (7.1.3) - storage systems and vFilers

Storage System Config 7.2 (7.2) - storage systems and vFilers

Storage System Config 7.2.1 (7.2.1.1) - storage systems and vFilers

Storage System Config 7.2.2 (7.2.2) - storage systems and vFilers

Storage System Config 7.2.3 (7.2.3) - storage systems and vFilers

Storage System Config 7.2.4 (7.2.4) - storage systems and vFilers

Storage System Config 7.2.5 (7.2.5.1) - storage systems and vFilers

Storage System Config 7.2.6 (7.2.6.1) - storage systems and vFilers

Storage System Config 7.2.7 (7.2.7) - storage systems and vFilers

Storage System Config 7.3 (7.3) - storage systems and vFilers

Storage System Config 7.3.1 (7.3.1.1) - storage systems and vFilers

Storage System Config 7.3.2 (7.3.2) - storage systems and vFilers

Storage System Config 7.3.3 (7.3.3) - storage systems and vFilers

Storage System Config 7.3.4 (7.3.4) - storage systems and vFilers

Storage System Config 7.3.5 (7.3.5) - storage systems and vFilers

Storage System Config 8.0 (8.0) - storage systems and vFilers

Storage System Config 8.0.1 (8.0.1) - storage systems and vFilers

[yaronh · Accepted solution]

Hi Dan,

Well, we did meet one or two "funky" configs (And weren't able to determine the exact causes) but all in all the utility does its job.

Let's confirm several points:

1) Based on the DFM output - Please confirm you targeting

C:/Program Files (x86)/NetApp/DataFabric Manager/DFM

as I think the default changes to the one without the (x86).

2) Confirm there's no redundant DFM (Of the from "...Manager/DFM/DFM") - A known issue that will be taken care of

3) Question - Do you have both "Program Files", "Program Files (x86)" and "Program Data" on C:\?
That may be a catalyst for issues.

Open a CMD window

Use "dir /X" on c:\ to see the 8.3 name ("Progra~1" or similar)

Then try using OC5setup from anywhere within the DFM machine, and target the path, when you are constructing

it like C:/Progra~1/NetApp/DataFabric Manager/DFM

If that won't work out - I'll share manual execution info over email.

Good luck!

Yaron Haimsohn

WFA Team

[danh1]

This turned out to be a combination of 1 and 2.  The 'browse' feature found the directory, but added the 'DFM/DFM'.  Entering the path manually solved the problem.

Thanks!!

[yaronh]

No worries Dan... WFA away!!

We're around if you need anything else.

Yaron

WFA team

[bdave]

Hey Dan,

Glad you got through it.  This is what I was mentioning to you in the class, but I think I said an extra /bin folder added instead of /DFM.  I  I documented this in my blog post here:

https://communities.netapp.com/community/interfaces_and_tools/wfa/blog/2012/05/02/newbies-guide-to-wfa-installment-4--wfa-setup-for-polling-oncommand-...

Great to see the community support in action! 

Cheers,

Dave