Autosupport Portlet not working?

[#1]

I can't see my inventory in the Autosupport Portlet. 

I opened a ticket and was told the system was going to be fixed overnight 5/5/15. It's still not working... 

Would anyone know if when it's going to be fixed? 

[#2]

Hi,

Could you provide me the old ticket details?

Regards,

Aman

[#3]

Case No. 40981889

Long story short, when I click on one of the risks, it used to take us to our inventory page with stats, raw autosupport data, etc.

[#4]

David,

I see the case has been re-opened and CSR Team is working on the ticket.

Regards

Aman

[#5]

Yep,

looks like the new date for the fix is 5/11/15.

Thanks

[#6]

I'm having a similar issue.  I noticed the issue on 5/9, and it is still occurring this morning.  Is this a case by case basis, or is it a sitewide thing?  Should I open a ticket if it is case by case basis?

[#7]

Hi,

This issue has impacted all the users and our Team is working internally to fix this.

There is an alternative way to view the Risks, please drop me an email @ aman.subba@netapp.com so that I can provide you the steps.

Regards

Aman

[#8]

Hi,

May I ask for the alternative steps to view the Risks or would you prefer I raise a ticket.

Regards Bruce

[#9]

Hi Bruce,

I have emailed you with the steps.

Regards,

Aman

[#10]

Still appears this is an issue. Any update estimate on a fix. I am not able to view any autosupport details

thanks

Angela