Attached is copy of the email alert that is supposed to be blocked with the OptOut feature in ActiveIQ
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-----Original Message-----
From: ActiveIQAutoSupportAlert@netapp.com <ActiveIQAutoSupportAlert@netapp.com>
Sent: Wednesday, October 2, 2019 1:03 PM
To: customer_email <Removed@Email.null)
Subject: HA Group Notification (FCP PARTNER PATH MISCONFIGURED) ERROR
Dear NetApp Customer Microsoft Corp.
[This is an AutoSupport-generated email. Please do not reply.]
NetApp has received an AutoSupport from the following system:
SYSTEM DETAILS:
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SITE NAME: <site>
HOSTNAME: <host>
SERIAL NUMBER: <SN>
MODEL: FAS8020
SW VERSION: 1.0
This AutoSupport indicates that there is a configuration issue in the FCP partner path.
Information:
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[hostname: scsitarget.partnerPath.misconfigured:error]: FCP Partner Path Misconfigured.
[hostname: scsitarget.partnerPath.misconfigured:error]: FCP Partner Path Misconfigured - Host I/O access through a non-primary and non-optimal path was detected.
This message occurs when the system detects that host I/O access to logical units (LUNs) is not through a primary path. NetApp clustered storage controllers allow access to LUNs through primary, optimized paths, and secondary, non-optimized paths. Secondary(non-primary) paths provide access to LUNs through the partner storage controller's FCP target ports. Under normal operating conditions, a host should not perform I/O to LUNs using a non-primary path. Access through a non-primary path should only occur when a host's MPIO software detects a failure of all primary paths.
I/O access to LUNs using a non-primary path indicates one or both of the following conditions: the primary paths between host and storage controller have failed; host MPIO software is not configured correctly. These conditions indicate that the redundancy of the SAN is compromised. You should take immediate corrective action to restore primary paths to the storage controllers.
In some circumstances this error might also be triggered by non-I/O activity, such as MPIO path management operations or host clustering software performing status checks against LUNs. If either of these situations is responsible, you can take steps to decrease this activity or specify custom thresholds for this error's trigger conditions. Also, FCP Partner Path Misconfigured errors might occur spuriously following storage controller boots, storage controller cluster takeover and giveback operations, or host reboots. These instances of the error are normal and are usually corrected after the host's MPIO software detects the change. You can ignore these occurrences if they are not continuous. Data ONTAP(R) 7.2.2 and later releases have enhanced the trigger for this error by ignoring partner path access for 10 minutes following a storage controller boot or cluster takeover or giveback operation.
ACTION:
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Please refer to the following Knowledge Base article for solution:<deleted link>
For more information on system, check Active IQ by clicking on the following link:<deleted link>
ADDITIONAL QUESTIONS:
Active IQ Mobile app provides quick access to cases, recommendations, storage details, and includes proactive notifications for capacity.
Download the free app from Apple App store and Google Play. Click here for download <deleted link>
If you need further technical assistance, download software, manage service contracts, view your cases, or open Part Request, etc., please visit NetApp Support site:<deleted link>
If you require immediate assistance, feel free to contact NetApp Global Services in your region: <deleted link>
To ensure continuous support delivery to your NetApp system, please review and update your contact and site information by visiting<deleted link> or calling NetApp support. For toll free options, reference <deleted link>
Other Proactive Recommended Actions:
Active IQ is a web based application that is based on AutoSupport information from your systems. Active IQ improves self-service support and operational efficiency of your NetApp systems.
Under the section labeled Health Summary, click on the link called System Risk Details for more information on how to resolve these conditions.
Please feel free to contact Technical Support for any assistance needed.
To open a support case use the AutoSupport symptom as the first line of the summary of the issue.
Please click on the following link:<deleted link>
