Active IQ and AutoSupport Discussions

NetApp S300: off

sferreras

y NetApp S300 have this message in the display

          NetApp S300: off

and when i try to use the Normal Boot? option the fan start and a message below appear: booting...

but the appliance do nothing.

any one know about this

thanks

i have new email address: sferreras@samuelferreras.com

Samuel

4 REPLIES 4

ggonzalez

Hi, thanks for your comments.

Finally the owner show me the problem ...  he opened the device and did not close correctly.

The error on LCD showed the device OFF,  the cover didn't close correctly and the device did not start up.

Thx.

rorzmcgauze

Is there anything dispplayed on the LCD?

ggonzalez

Hi Samuel ...

I have the same problem here.

Did you get any info about the problem ?

Thanks for your help.

Guillermo

guillermo.gonzalez@netxar.com

andris

Do you recall what was the last action made with the S300?

It would be good to connect to the console port and check for relevant messages.

If you had issued halt and bye to halt the S300, you may need to power cycle the unit. See:

http://now.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=330894

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public