Active IQ and AutoSupport Discussions
Active IQ and AutoSupport Discussions
y NetApp S300 have this message in the display
NetApp S300: off
and when i try to use the Normal Boot? option the fan start and a message below appear: booting...
but the appliance do nothing.
any one know about this
thanks
i have new email address: sferreras@samuelferreras.com
Samuel
Hi Samuel ...
I have the same problem here.
Did you get any info about the problem ?
Thanks for your help.
Guillermo
Do you recall what was the last action made with the S300?
It would be good to connect to the console port and check for relevant messages.
If you had issued halt and bye to halt the S300, you may need to power cycle the unit. See:
http://now.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=330894
Is there anything dispplayed on the LCD?
Hi, thanks for your comments.
Finally the owner show me the problem ... he opened the device and did not close correctly.
The error on LCD showed the device OFF, the cover didn't close correctly and the device did not start up.
Thx.