Active IQ and AutoSupport Discussions

Printing and the format of Visualizations PDF output files

korns

I’m wondering if I’m getting the best results when I use myASUP to generate PDFs documenting my customers environment. I’ve attached a PDF from MyASUP visualization to point out my problems. This is from serial# 700000159704. I select Visualizations, then System tab, the click PDF. The PDF result I get includes all the different tabs output (disks, raid, qtrees, storage) which is fine, because I really want them all, but the problems I have seem to be:

1)    The systems page (or pages?) are shrunk down onto one page so that a system with many shelves gets rendered very small/cramped and too small to read

2)    Among all the PDF pages some seem to be to in portrait mode, others in landscape mode. When I print the PDF file, the printer doesn’t dynamically switch between these modes and the landscape pages come out truncated.

Am I doing something major wrong? I like the format/output but want to use this to provide customer hardcopy documentation of their environment and it doesn’t print out well.

3 REPLIES 3

kawai

hi, the burt is the best approach to track this.

korns

Thanks Kawai. I'll wait to see how it gets resolved.

kawai

Hi, thanks for the input.  I will forward this to my asup engineering team as a burt.  Have opened up burt 423337 to track progress.

Kawai

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