General Discussion

Netapp share IP not responsive but netapp name is connected.

Conankenan
20,087 Views

Hi,

I have netapp 2520 storage and this storage use nas for our systems.

- \\netappname\shared folder connected

but 

- \\netappIP\shared folder not access 

What can I do ?

Dns system check not problem and reverse is working.

 

Thanks

 

 

 

 

 

14 REPLIES 14

pedro_rocha
19,998 Views

hello

 

what is the error being shown with the IP attempt?

Conankenan
19,978 Views

This error access denided. Look please attachment

and when I write try with IP adress on share this message on active directory.

same time look active directory event viewer;

The Netlogon service denied a vulnerable Netlogon secure channel connection from a machine account.

Machine SamAccountName: mrkznas
Domain: xxx.local.
Account Type: Domain Member
Machine Operating System: OnTap
Machine Operating System Build: 8.1.2P4
Machine Operating System Service Pack: N/A

For more information about why this was denied, please visit https://go.microsoft.com/fwlink/?linkid=2133485.

Conankenan
19,973 Views

Netapp on puty terminal message;

[mrkznas:auth.tace.authanticateUser.Login.Rejected:info] AUTH:Login attemt by user rejected by the domain controller with error 0x0000022:STATUS_ACCESS_DENIDED.

pedro_rocha
19,955 Views

Hello,

 

There is a KB: https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/Microsoft_Security_Advisory%3A_CVE-2020-1472_impact_on_NetApp_applianc...

 

Apparently this is your case:

 

 
I guess you gotta go with workaround 2. I believe this system does not have support and running an upgrade would be risky.
 
Regards,
Pedro

Conankenan
19,890 Views

Thank for reply,

Problem is not solition. Can any help me with remote ?

I cant understand problem, what happend system.

Shane name is ok but share IP nothing answer.  What should do this system?

 

pedro_rocha
19,868 Views

Conankenan
19,851 Views

Sorry little english,

Can you help with remote connection my system ?

pedro_rocha
19,821 Views

Hello my friend,

 

Sorry I won't be able to do that. But try to find this security policy on your windows machine/GPO:

 

pedro_rocha_0-1625752014636.png

 

You got to ALLOW the setting (this will make your environment susceptible to security risks). If your system is 7-mode, this appears to be the only option. If you are running ONTAP and have a support contact, open a case with NetApp. IF you don't have a support contract, then you should stick with the workaround that I mentioned.

 

Regards,

Pedro

Conankenan
19,817 Views

Thanks,

I trayed 7 mode but nothing.  I am searching solition thanks.

pedro_rocha
19,800 Views

Did you try the workaround?

 

It's on Windows.

Conankenan
19,798 Views

yes I tryed. But nothing any.

interesting;

All network share any server I connected.(IP and Share name connect)

but just netapp shares with IP not connect.  (we have 3 Netapp device two 2040 one 2520) all netapp devices share IP not opened but share name with connect

Please Look Attachment

 

pedro_rocha
19,794 Views

what is the ONTAP version?

Conankenan
19,787 Views

Sent to attachments

 

Conankenan
19,777 Views

When I connect with IP.  SSH netapp terminal get error this. look attachment.

 

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