When I am trying to download the firmware package through the Perl module command line getting 'Incorrect Username or Password' now which was working before through Perl module, even I tried Python module but getting the same Login issue.
I am able to login to the site through UI and download package.
Please check if anything changed or any method/example available to download the package through cli.
How long ago did this stop working? The behavior is likely to have changed since the launch of our new support site back in late March. In the meantime, I'll ask the team to see if there's a workaround or other method for downloading files like this via script.
I am still facing the issue to download the package through the script by using my account credential. I have to download the package manually to my system, do a copy to the destination system & do the recommended customization of firmware pkg before the firmware upgrade which blocking our automate firmware upgrade process.
Do you have any solution to automate the download of the package since the customer will only download the package and not do any changes to the package?