I'm in the midst of trying to troubleshoot a shared disk issue in ontap 9.6, when I google 'netapp released shared disk maintenance mode', the top 4 links which are the only relevant ones NO LONGER EXIST after the 5/7 update... Why oh why would you take articles from 2017 and 2019 and no longer have them available?????? Ugh you make today frustrating netapp.
Honestly, as part of the Support team, I do first of all appreciate your frustration and want to apologize. We have an active project to manually rewrite the articles to be cleaner and crisper. We also realized there were a lot of articles that were just plan out of date or needed revision. We are bound to miss some articles that may have been useful. As we go forward and yourself and other customers identify articles that need to migrated/written, this will get fixed.
As a workaround (for now...), you can use Google's cache, or the Wayback machine for now.
If this is an urgent ask, our usual recommendation is to call in to get immediate assistance.
Again, I'd like to apologize as this caused a delay on your end. If you have any questions or concerns, I am one of the KB performance leads as well as a senior TSE and can try to help, or we have others on other support teams.
By the way, was your case # actually 2008312856? If so, that's due to a network error and will need to get tcpdumps reviewed to see if there is loss or other delay. As a troubleshooting step, you can work with MPLS provider to check the WAN link.
@GovtGeeks Apologies for the inconvenience, We are here to help you in anyway possible.
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