Help Installing VSC 4.2.1

[ROBIN_MINSHALL]

   Hi,

I'm completely new to Netapp - so you may have to bare with me.

i've installed VSC 4.2.1 on our Vcenter server. and registerd the plugin with Vcenter - seems to have registerd ok.

when i login to Vcenter i Accept the cert warnings when logging in and the open the solution in Vcenter. I then expect to see some information, or be asked for credentials for enumerating our storage controlers.

My issue is that i see nothing. absolutly nothing.

Any ideas where i may have gone wrong?

Thanks

[ROBIN_MINSHALL]

Any one here on the communities able to help me before i raise a support ticket?

Thanks

[GLENYU5820]

Hi Robin,

First, you need to setup an user account at the NetApp to allow VSC to communicate with vCenter.

Second, after click VSC icon, you should see "Monitoring and host configuration" --> add. Use that to add the NetApp in

After that, you can see netapp storage shows up in VSC.

Thanks

Glen

[ROBIN_MINSHALL]

Hi Glen,

That is the issue, when clicking on the netapp icon, nothing happens we do not see a "Monitoring and Host Configuration"

Thanks

Robin

[ACOWLESEPLUS]

I would like to point out that I am seeing the same exact behavior the above user states. A clean install of VSC 4.2.1 the plugin is Enabled, I have the link under Inventory/Solutions and Applications/Netapp but when I click it, I get a certificate warning, I accept, I get an hourglass for about 30 second but then nothing, just a pure white screen. I use this on several other VCenters that I manage and have never had this problem. Thoughts/suggestions?