VMware Solutions Discussions
VMware Solutions Discussions
Hello, guys.
In our company we have a NetApp FAS 6040 release 8.0RC3 7-Mode.
More recently, there was a problem with configuring autosupport. When you try to change settings, turn off, turn on - nothing happens and mistakes occur:
netapp02> options autosupport
autosupport.cifs.verbose off
option autosupport.content: can not be read, connection problem (code=0xffffffff)
autosupport.content unknown (value might be overwritten in takeover)
option autosupport.doit: can not be read, connection problem (code=0xffffffff)
autosupport.doit unknown
option autosupport.enable: can not be read, connection problem (code=0xffffffff)
autosupport.enable unknown (value might be overwritten in takeover)
option autosupport.from: can not be read, connection problem (code=0xffffffff)
autosupport.from unknown (value might be overwritten in takeover)
option autosupport.local.nht_data.enable: can not be read, connection problem (code=0xffffffff)
autosupport.local.nht_data.enable unknown (value might be overwritten in takeover)
option autosupport.local.performance_data.enable: can not be read, connection problem (code=0xffffffff)
autosupport.local.performance_data.enable unknown (value might be overwritten in takeover)
option autosupport.mailhost: can not be read, connection problem (code=0xffffffff)
autosupport.mailhost unknown (value might be overwritten in takeover)
option autosupport.minimal.subject.id: can not be read, connection problem (code=0xffffffff)
autosupport.minimal.subject.id unknown (value might be overwritten in takeover)
option autosupport.enable: can not be read, connection problem (code=0xffffffff)
option autosupport.nht_data.enable: can not be read, connection problem (code=0xffffffff)
autosupport.nht_data.enable unknown (value might be overwritten in takeover)
option autosupport.enable: can not be read, connection problem (code=0xffffffff)
option autosupport.noteto: can not be read, connection problem (code=0xffffffff)
autosupport.noteto unknown (value might be overwritten in takeover)
option autosupport.from: can not be read, connection problem (code=0xffffffff)
option autosupport.partner.to: can not be read, connection problem (code=0xffffffff)
autosupport.partner.to unknown (value might be overwritten in takeover)
option autosupport.support.proxy: can not be read, connection problem (code=0xffffffff)
option autosupport.performance_data.doit: can not be read, connection problem (code=0xffffffff)
autosupport.performance_data.doit unknown
option autosupport.support.transport: can not be read, connection problem (code=0xffffffff)
option autosupport.performance_data.enable: can not be read, connection problem (code=0xffffffff)
autosupport.performance_data.enable unknown (value might be overwritten in takeover)
option autosupport.retry.count: can not be read, connection problem (code=0xffffffff)
autosupport.retry.count unknown (value might be overwritten in takeover)
option autosupport.retry.interval: can not be read, connection problem (code=0xffffffff)
autosupport.retry.interval unknown (value might be overwritten in takeover)
option autosupport.support.enable: can not be read, connection problem (code=0xffffffff)
autosupport.support.enable unknown (value might be overwritten in takeover)
option autosupport.support.proxy: can not be read, connection problem (code=0xffffffff)
autosupport.support.proxy unknown (value might be overwritten in takeover)
option autosupport.support.to: can not be read, connection problem (code=0xffffffff)
autosupport.support.to unknown (value might be overwritten in takeover)
option autosupport.support.transport: can not be read, connection problem (code=0xffffffff)
autosupport.support.transport unknown (value might be overwritten in takeover)
option autosupport.support.url: can not be read, connection problem (code=0xffffffff)
autosupport.support.url unknown (value might be overwritten in takeover)
option autosupport.throttle: can not be read, connection problem (code=0xffffffff)
autosupport.throttle unknown (value might be overwritten in takeover)
option autosupport.to: can not be read, connection problem (code=0xffffffff)
autosupport.to unknown (value might be overwritten in takeover)
All this only happens on one controller, but a second controller is operating normally allows you to change settings autosupport as it should.
Does anyone can offer ideas?
Greetings,
You may have run into bug # 497983
You can look it up, I hit this on one system and it caused ASUPs to stop.
There is a work-around listed to add specific routes for ASUP traffic.
I found one I thought worked better.
I deleted and re-added the default route.
Once done, everything started working again.
I'd also echo the suggestion to get to a newer release.
- steve
Hello, Steve.
I think this is will not help me, because all autosupport mail about Performance Data or Failed Disks sent normally.
I waiting for migrating some critical data to our new storage for start udate Data OnTap to 8.0.2 or 8.0.3.