Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.To learn more, read the FAQ and watch the video.Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.
We had a similar problem with SFR. We got the java exception error when using the restore agent. After choosing "Limited Self-Service" in the VSC SFR wizzard without using the Restoreagent it worked fine. All drives were mounted automatically to the destination machine.