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SnapDrive cannot connect to a disk from another DOMAIN NetApp

2014-05-09
04:30 AM
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Hi,
I installed SnapDrive (7.0.2) on a VMware VM (ESXi 5.5) (Windows 2008 R2). My Windows VM is a member of DOMAIN_1 my NetApp is a member of DOMAIN_2, we have no trust between DOMAIN_1 and DOMAIN_2 (we cannot change that because of the company's regulations).
I would like to connect to a NetApp FC disk from SnapDrive, I cannot use RPC as a Transport Protocol setting so I use HTTPS (port 443) and I entered a account (admin) from DOMAIN_2 (where the NetApp resides).
So when I try to connect a disk I can see all the volumes and see all the LUNS but when I select a LUN and click Next it comes with the following error:
Failed to get DATA ONTAP version running on the storage system NAME.
Error description: Can't connect to host (err=10061).
Do you guys have any idea how to fix this?
Thank you in advance.
Basis Infra
6 REPLIES 6
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in https connection mode, try with the netapp root account.
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Tried the root account but also didn't work, still the same error.
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check console for "Access is denied" messages
take a look at this kb
https://kb.netapp.com/support/index?page=content&id=2012671&locale=en_US
Chritophe
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Clustered Ontap or 7-Mode?
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It's 7-Mode.
We set up a test machine with the same settings and voila it works, crazy, because on the other vm's it isn't working...
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did you try by IP and root credentials?
