VSC 7.1 Storage information is not displaying

[planzone]

Greetings -

I saw a similar post on this but it did not simulate my scenario.

We are running 6.5u1 vcenter. and VSC 7.1 Appliance with Snapcenter 4.0. If i try to add the storage controller it says it already exists. But the list shows nothing.

(see attachments)

[satishv]

- Is VSC 7.1 a new appliance or was it upgraded from an previous 7.0 instance?

- Were any storage systems seen at anytime before?

- Do you have any logs ideally the kamino.log from /opt/netapp/vscserver?

Thanks,
~Satish

[planzone]

Hi below is the responses to your inquiry.

Answers:

 Is VSC 7.1 a new appliance or was it upgraded from an previous 7.0 instance?

This is a new instance of 7.1 (not upgraded from 7.0) We used to have vsc 6.X but has been decommed.

- Were any storage systems seen at anytime before?

Only in 6.x. I never saw them in 7.1

- Do you have any logs ideally the kamino.log from /opt/netapp/vscserver?

No I do not. I can generate a support bundle if yo wish. Let me know where to send. If you want the specific kamino logs then let me know what process for that.

[CSCOTTENO]

Any update on this?  I am experiencing this exact problem with VSC 7.0P1 / vCenter 6.0.  I can add the arrays and provision storage, but this list is blank.

[satishv]

Can you share the vsc.log from under /opt/netapp/vscserver/logs after you've tried the operation? This will help in debugging it.

[satishv]

you could just generate the support bundle and attach it. That will be better.

[pcmssysadmin]

Hi did you get any answers on this I am having a similar problem VSC is not displaying any of the exisitng datastores, if you create a new datastore using vsc it displays fine. In the vsc.log I have found an error which might point to the problem.

2018-04-25 10:21:10,832 [qtp57085696-3584 - /vsc/remoting/exoforceRmiExporter?sessionId=36f503ca42ced870ae795d3581d9637b730688e2&serviceUrl=https://SPUKCVCSA01.lab.pcms.local:443/sdk] WARN  (DataServiceImpl) - Couldn't find controller owner for NFS: 10.214.0.25:/NAS_SPUK_SPVC01C1_DATA_SPUKCSVM01/vmware 

Everything looks to be fine in VscHosts.xml and VscControllers.xml and we have deployed 7.1 once before and had not problems with it but it was looking at a differenet storeage cluster so might there be something in the version of ontap that needs an update ?

[planzone]

@pcmssysadmi - Who is the "you" in this thread?

If it was meant for me. Sorry to report - but no, by the time I receievd a reply I realized I didn't require VSC 7.1 in my environment. so i eliminated from my setup before I dug deeper into this.