About andris

andris

You can just change the mezzanine at will. It has nothing to do with the "controller replace" error. What model are you trying to refresh to from the FAS2750?

andris

Just be mindful that ONTAP support for all SAS2 (IOM6-based) shelves is removed starting with ONTAP 9.16.1.

andris

For controller replacement options, see: https://docs.netapp.com/us-en/ontap-systems-upgrade/choose_controller_upgrade_procedure.html For specifically ARL-based options, see: https://docs.netapp.com/us-en/ontap-systems-upgrade/upgrade-arl/index.html Yes, the system support contract has to be reconciled to accommodate the existing transferred storage hardware. All end-of-support dates remain applicable to the the existing storage hardware, as well (shelves, PSUs, fans, drives). Reach out to your NetApp representative for more details.

andris · ‎2026-06-24

Can you clarify what you mean by “hardware file”, BoyVictor? Hardware information and images are available on NetApp Hardware Universe. https://hwu.netapp.com

andris · ‎2026-06-19

Yes... the SOV for the NS224 shelf w/NSM100 modules and NS224 shelf w/NSM100B modules is here: https://mysupport.netapp.com/site/info/statement-of-volatility Unfortunately, community forum rules prohibit posting of these documents here.

andris · ‎2026-06-18

The general answer for the AFF A20 (and similar platforms) is: 8 SSD minimum. HOWEVER, there is one exception... The AFF A20 can be configured with a minimum 6 x 1.92TB SSDs, only. The ordering system enforces this specific caveat, as well.

andris · ‎2026-04-27

We have a KB article for this situation. How to simultaneously replace a boot device and motherboard on FAS and AFF models

andris · ‎2026-04-09

This is an interesting post on LinkedIn: Running the NetApp Simulator on Proxmox (Yes, It Just Works)

andris · ‎2026-02-02

That configuration is supported. Each port on these cards can be independently configured in terms of port speeds, transceivers and cables.

andris · ‎2025-12-05

If you're SAS cabled redundantly as MP-HA, it doesn't matter. You can put them anywhere.

andris · ‎2025-11-24

The switchless -> switched and related switch migration documents have the premise that the procedure is non-disruptive to cluster operations. https://docs.netapp.com/us-en/ontap-systems-switches/index.html Cluster resiliency for a cluster link or cluster switch failure is built into the design of the ONTAP cluster. Redundant cluster ports Redundant cluster switches LIFs fail over when necessary

andris · ‎2025-11-24

What is the SP version you are currently using?

andris · ‎2025-11-19

1. The FAS8200 system might be temporarily busier. 2. The SP is temporarily busier or is having issues reading sensors via IPMI. When was the last time the SP was rebooted and/or upgraded? Try rebooting the SP. If it's downrev, considering updating the SP to the latest firmware version.

andris · ‎2025-10-14

ConfigBuilder is a possibility, but that is not available to customers. You can always use something like Visio and leverage the NetApp stencil library. https://www.visiocafe.com/netapp.htm BTW, it looks like they're maxing out the stack at 144 drives with these shelf additions. Frankly, you would just add the shelves as shown to the existing stack. For performance reasons, keep the DS224C (with SSDs) at the end of the stack.

andris · ‎2025-10-03

I believe that is considered NetApp Confidential information.

andris · ‎2025-10-03

Separating your HDD and SSD shelves in different stack is a performance best practice. That said, with only 2 shelves at play, placing them in the same stack has not significant performance impact. Each controller will have a direct SAS link to each shelf, if you properly cable the stack as multipath-HA (MP-HA). The docs show this configuration. That said, since the FAS8300 has 4 onboard SAS ports, why not future-proof your SAS storage for any future expansion? Use 2 ports for the DS212C and the other 2 ports for the DS224C. If you need to add either HDD or SSD shelves, you can just hot-add them to the appropriate stack.

andris · ‎2025-09-05

This is probably best handled by opening a technical case with NetApp Support.

andris · ‎2025-09-05

Take a look at the NetApp Services Terms and Conditions, specifically Section 2.5 - Out-of-Scope Services and Section 4.6 - Equipment Relocation. https://www.netapp.com/how-to-buy/sales-terms-and-conditions/terms-with-customers/general-terms/services-terms/support-services-terms/

andris · ‎2025-08-08

You might find this Discord/NetApp channel thread interesting: https://discord.com/channels/855068651522490400/1397557792574935242 A step-by-step guide is provided by a trusted member. The X4013A NVMe SSDs are self-encrypting drives (SED). The fastest and best way to erase data on them is by using ONTAP "crypto sanitize" techniques (essentially shredding the key that the data was encrypted with). See KB: How to cryptographically sanitize a system with all self-encrypting disks (SEDs) If you are repurposing these drives, I would be careful with 3rd party erasure programs. They tend to screw up the boot sector and drive's block format - you end up potentially bricking the drive from an ONTAP perspective. I have heard that Blancco software might have some awareness of NetApp's disk formats.

andris · ‎2025-06-02

Since the FAS8020 (and its drives) have not been supported for a few years, it's unlikely you can source the drive from NetApp. You can certainly discuss the situation with your NetApp account team or partner. You can determine the existing drive marketing "X" part numbers and the manufacturing part numbers (Format: XXX-YYYYY) by looking at the physical label of the NetApp drive or from the CLI: What is the ONTAP CLI command to find a drive part number?

andris · ‎2025-05-31

It appears that you did not purchase NetApp-sourced drives. ONTAP requires specific custom formats and drive labeling for it to be considered supported. As for the panic/disruption you see, see: Bug ID 1185571 - ONTAP disruption occurs when an unsupported hard disk drive (HDD) or solid-state disk (SSD) is detected

andris · ‎2025-04-25

Hi, This type of information is readily available in the NetApp Hardware Universe. But there's two important facts you need to know... All SAS2 shelves like the DS2246 passed End of Support (EOS) on 31-Jan-2025. ONTAP 9.16.1 and later no longer supports SAS2 shelves

andris · ‎2025-04-23

Partners can access Proposal Center resources on Partner Hub.

andris · ‎2025-04-03

As the old saying goes... "drives can fail... stuff happens." Keep all of your drive and shelf firmware up-to-date for best reliability and resiliency of your storage subsystem. For internal drives in the AFF A250, you'll want to keep up-to-date with ONTAP (See Support Bulletin SU2) https://mysupport.netapp.com/site/downloads/firmware/disk-drive-firmware https://mysupport.netapp.com/site/downloads/firmware/disk-shelf-firmware

andris · ‎2025-04-02

You say the SP is alive and well? What's the version?

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AI Data Engine (AIDE) EAP