About andris

andris · ‎2025-02-04

I don't believe Sanitize is even possible if you don't have the AK. The 1st KB link has the command while in Maintenance mode. If this is a new setup or a repurposed system with no data on it, then the process is to boot (1) node to the maintenance mode then run the command from there: *> disk encrypt revert_original <psid> <disk>

andris · ‎2025-02-04

But your 1st step is to set the environment variable for FIPS/NSE drives. See: All disk failed after reinstall ONTAP

andris · ‎2025-02-04

To check you have the right ONTAP image that supports encryption.. https://kb.netapp.com/on-prem/ontap/DM/Encryption/Encryption-KBs/How_to_determine_if_the_running_ONTAP_version_supports_NetApp_Volume_Encryption_NVE If the FIPS/NSE drives were not set back to "open"/factory MSID 0x0 before decommissioning, they are probably still locked with authentication keys. Check out these articles: How to return SED to factory-configured settings after FIPS authentication key is lost How to identify the PSID on a FIPs capable drive

andris · ‎2025-01-22

Please refer to: https://kb.netapp.com/Support/General_Support/What_is_in_the_scope_of_NetApp_Technical_Support My installed version is End of Support, but my contract is still active, can I get support?

andris · ‎2025-01-20

The OP has an AFF A220, though… See Software Support Plan here: https://www.netapp.com/services/support/descriptions/ SSP allows you to download ONTAP and related software for your A220. You will need to register on the NetApp Support Site, first.

andris · ‎2024-11-20

Yes, you can mix them in the same shelf (or same HA pair, for that matter). You would need to confirm that self-encrypting drives (SED) can be used in the country of operation. See: Does NetApp support encrypted and non-encrypted disks on the same node?

andris · ‎2024-11-14

If you might be referring to NetApp Hardware Universe, it maintains information concerning End of Support (EOS) hardware, as well. Just make sure you are not filtering them out in the UI. Note: NetApp doesn't formally use the EOL term.

andris · ‎2024-11-13

If this is in the context of https://aiq.netapp.com/, then click on the "Support" icon to report this issue to the AIQ Digital Advisor support team. Please provide the exact steps you take when this issue occurs.

andris · ‎2024-11-11

The documentation for SnapMirror Active Sync clarifies that statement. https://docs.netapp.com/us-en/ontap/snapmirror-active-sync/prerequisites-reference.html Hardware Only two-node HA clusters are supported. Both clusters must be either AFF (A-Series and C-Series) or ASA (A-Series and C-Series). Mixing between AFF and ASA is not supported. Replication is supported between AFF A-Series and C-Series.

andris · ‎2024-10-29

Hi Antonio, You're free to submit document feedback, but it's somewhat covered in this topic in the procedure: https://docs.netapp.com/us-en/ontap-systems-upgrade/upgrade-arl-auto-affa900/replace-node1-aff700-fas900.html#remove-the-aff-a700-or-fas9000-nvram-module Move all flash cache modules installed in the FAS9000 NVRAM module to the FAS9500 NVRAM module. It's an easy stretch to believe that you can swap in a different capacity flash cache drive or even add a 2nd flash cache drive in slot 6-2 at this time, too.

andris · ‎2024-10-16

You can direct-attach iSCSI or NVMe/TCP to any of our platforms. However, this is generally discouraged because it severely limits scaling and may not have sufficient redundancy. You must have a switch for FC because we rely on NPIV services from the switch to support multiple LIFs on a single physical port. There is more information in TR-4080: Best Practices for Modern SAN

andris · ‎2024-10-12

What platform and LOADER version are you using? I'm a little confused with your post, though. You are showing an error for the bootmedia (i.e. the boot device), but you are asking how to test system memory? You can test memory with system-level HW diagnostics (devtype = mem) See: https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_use_the_ONTAP_Hardware_SLDIAG_tool The LOADER "memtest" command is for internal development purposes, only. It is not to be used by customers.

andris · ‎2024-10-10

See: https://docs.netapp.com/us-en/ontap-ems/scsi-cmd-events.html#scsi-cmd-pasttimetolive and https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Multiple_instances_of_scsi.cmd.pastTimeToLive_messages_observed_on_the_system for more info. You can open a technical case for formal assistance.

andris · ‎2024-10-10

That is a facilitating part number that signals that a back-end (cluster, storage, MetroCluster-IP) switch is included in a sales order. It does not map to any particular switch model. Why do you ask?

andris · ‎2024-10-03

A big question to answer first is what will the SSDs be used for? If they are going to be configured as Storage Pools for Flash Pool (hybrid aggregate) use, then they cannot be used for root partitions (they use a 4-partition scheme of "allocation units"). See: https://docs.netapp.com/us-en/ontap-cli/storage-pool-create.html Personally, I think of SSD space as more "precious". The node root volume doesn't require the performance of SSDs. So, I favor initializing for ADP (root-data) on the HDDs.

andris · ‎2024-10-03

Nope. Though it requires physical presence to do it, pulling out the HDDs for the system init (9a, 9b) is the easy/safe way.

andris · ‎2024-09-30

Check out these doc references... To list user accounts: https://docs.netapp.com/us-en/ontap-cli/security-login-show.html To change a password: https://docs.netapp.com/us-en/ontap/authentication/change-login-password-task.html

andris · ‎2024-09-21

Typically, you have one cluster management interface (LIF) and two node management interfaces. The cluster-mgmt LIF could be mapped to any of the node’s management ports. Try using the node-mgmt LIF/IP, instead.

andris · ‎2024-09-18

Short answer... do not replace the DIMM. See: How to troubleshoot correctable memory errors on FAS and AFF systems For your platform and ONTAP version, specifically see: Correctable memory errors in ONTAP with dynamic thresholds

andris · ‎2024-09-17

No. IOM6 shelf modules only communicate with other shelves and ONTAP controllers.

andris · ‎2024-07-29

Internal shelves of controllers (like AFF A250, AFF A800) are hard-coded to ID = 00. When setting NS224 shelf IDs that are attached to controllers with integrated (internal) storage, always start with 01 or higher. Make sure shelf IDs are unique within an HA pair, at least. https://docs.netapp.com/us-en/ontap-systems/ns224/change-shelf-id.html

andris · ‎2024-07-29

X65402 (332-00389) is also a 40GBASE-eSR4 QSFP transceiver and is supported on AFF A700s onboard ports. Maybe it's time to start suspecting the EX4550-EM-2QSFP module?

andris · ‎2024-07-21

The A700s 40GbE onboard ports are known to work well with Cisco 40GbE Twinax, generally. It is most likely an issue on the switch side. You can consider using the switch vendor's supported CR4 cables or as others have suggested... go with optical (SR4).

andris · ‎2024-07-03

There's a few useful KB articles covering this error. It could be miscabling or it could be that you have ports that should be in the Cluster IPspace or vice-versa (they're supposed to be Cluster, but are in the data IPspace). For an AFF A250, ports e0c and e0d should be in the Cluster IPspace. https://kb.netapp.com/Special:Search?query=Unused+cluster+ports+exist+in+the+cluster&type=wiki

andris · ‎2024-07-03

Hi Ramesh, This information is in the NetApp Hardware Universe - https://hwu.netapp.com Specifically: https://hwu.netapp.com/Controller/Index?platformTypeId=13684325&platform=31719990&os=36900012

Re: How to enable FIPS on clean reinstall AFF300

Re: How to enable FIPS on clean reinstall AFF300

Re: How to enable FIPS on clean reinstall AFF300

Re: Question about support for upgrade on A220 (ONTAP 9.6)

Re: Question About a Warranty

Re: Question about mixing different NVMe disks in the same disk shelf

Re: EOL Product

Re: Issues connecting to ActiveIQ from system manager

Re: SnapMirror Active Sync between AFF A-series and AFF C-series

Re: Upgrade FAS9000 to FAS9500

Re: ASA direct Attach

Re: How to test memory

Re: Three failed disks

Re: CLMSWITCH-24NODE-R5

Re: initial configuration aggregate setup

Re: initial configuration aggregate setup

Re: Change all passwords

Re: The e0M cannot be connected

Re: Memory CECC count

Re: connect a DS2246 shelf to a dell R620 server

Re: Factory Reset to allow for Shelf ID change

Re: A700s QSFP+ connection via EX4550-32F switch doesn't work

Re: A700s QSFP+ connection via EX4550-32F switch doesn't work

Re: Cluster Setup Issues

Re: ASA A150 - Supported Disk SHelves

Disaggregated ONTAP EAP

ONTAP 9.17.1 EAP