Some days ago I need to examine the performance data of a 2240-4 cluster because customer reported me some issue. I was really surprised to discover that, nevethelesee the FAS regularly send out all its autosupport (HA managementt group such performance data, management log, weekly and so on) if I try to generate some automatic graph or report about performances tools report me that needed files/data are missed! So that I've no data trend in MyAutosupport section, no FixIt/Performance Histogram from NTSTP or the Assessment Tools Portal. If I download the hourly stats file and I manually load it in the CMPG portal the received message is quite laconic. Systems have no data...Anyway if I go ahed and open the received ZIP file the Excel reports me that a lot of data files are missed! What's going on? Another 8.1 bug? ... View more

The new license model of 8.1 avoid the VSC plugin to add a storage control if some license is "ENABLED" but the related options is set to off. In my case a multistore "ENABLED" license caused the "unable to add storage controller" message and in the kamino.log file there was reported the cause. This because multistore in in some way something manageable by VSC. I think this issue can be presente for NFS also if NFS is licensed. No issues seem to be present for FCP Setting this to on solved the problem options licensed_feature.multistore.enable on 2012-01-30 15:56:14,079 (Thread-56) ERROR [FilerUtil] - Failed to get vfiler info Api vfiler-list-info either requires license for multistore or requires the option licensed_feature.multistore.enable to be turned on (errno=13008) netapp.manage.NaAPIFailedException: Api vfiler-list-info either requires license for multistore or requires the option licensed_feature.multistore.enable to be turned on (errno=13008) at netapp.manage.NaServer.invokeElem(NaServer.java:670) ... View more

As most of you already know there are a lot of bugs that prevent to send 8.1RC2 autosupport using an Exchange relay (2007 and 2010 but also 2003 as tested by myself). And always as you know the 2240 FAS is shipped only with this DOT release! This causes a lot embarrassment for us, ASP company, that have to say to the customer that us and them will not be able to receive their autosupport unlesse they install...a Sendmail (or some other Linux machine with STMP relays other than Exchange)...This is unacceptable and, let me say it, ridiculous in that environment where Exchange reigns... Other source of embarrassment is due to the fact that to send an autosupport has always been a very easy action and now has become a nightmare due this silly bug that DOT does not end the message with CRLF.CRLF but LF (where's the programmer that forgot CR?!?) To avoid any misunderstanding every fix and/or action has been done on the SMTP relays as from instructions...looking at its log the cause of bug appear clear...timeout on transmission for errors on format. So: briefly. RC2 is supported and on the market since months...how much time do we have to wait again for a fix? Thanks https://communities.netapp.com/message/71152 https://now.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=549239 https://kb.netapp.com/support/index?page=content&id=1011888 ... View more

Looking and reading at documentation regarding usage of ATTO SAS-FC bridge on Metrocluster I've always read about the need to have 4 bridges (as in the pic here) to connect and double the path to the stack SAS up to completation of one of this stack (seven DS4243 shelves). I should setup a fabric MC where I will use both SAS and SATA disks in my DS4243 shelves: exactly as in the pic with one site with both 1xSAS+1xSATA shelves and the second site only with 1xSAS. It now happens that configuring in PE/CE the needed hardware it give me EIGHT bridges for somewhere somebody says that this is best practice to have separate stack for SAS and SATA...what?!? This violates the principle that the SAS backend can do: a multiplexed one of four 3 Gbps links each As far I know a stack SAS can be formed by both SAS and SATA disks mixing the DS4243 (up to ten shelves) and the ATTO manual too repeat this. No issue at all. Why should my customer but other 4 ATTO bridges (9000 € each price list!)? Regards ... View more