About andris

andris · ‎2018-09-08

These sound like questions from a test or exam...

andris · ‎2018-08-28

An easy way to fix the mismatch would be to purchase 2 x IOM6's to swap out with the IOM3's - ONTAP will essentially treat it as a DS4246 (even if the HDD's themselves are 3Gb/s SAS.). If you don't go that path, it's not really a blanket statement that everything is throttled down to 3Gb/s on the stack. SAS is a point-to-point protocol. The speed of a connection during its duration will depend on the components in the path of the connection. If the path goes through a IOM3 in the DS4243 shelf or terminates on a 3Gb/s HDD/drive, then the connection for that I/O transaction will run at 3Gb/s. If the path to a 6Gb/s drive only has 6Gb/s components in it, then the transaction is at 6Gb/s. Let's assume that you have multi-path HA cabling (MPHA) and you put the DS4243 at one end of the 7-shelf stack. ONTAP will choose the "shortest path" to the HDD/drive. This will mean that 4 of the shelves will be accessed from one end of the stack while the other 3 will be access from the other end of the stack (again, assuming you have properly cabled for multipath HA (MPHA). So, this means that 4 of the 7 shelves will be able to form SAS connections at 6G/bs speeds 100% of the time. The other 3 (including the DS4243) will run with 3Gb/s connections if the path goes through the DS4243 first (at the end of the stack). Having said all that, I doubt you'll see any tangible performance difference, anyway. Even 3Gb/s SAS is 4 x 3Gb/s lanes = 12Gb/s bandwidth for that path to the 3 shelves from each controller's SAS HBA port.

andris · ‎2018-07-28

To be clear, Select the support link on the web page and open a Support Site ticket for any Active IQ issues. It would be good to verify that the node is successfully sending AutoSupports to NetApp from the node’s perspective.

andris · ‎2018-07-13

Thomas, Please open a ticket for each issue. Instructions here: https://mysupport.netapp.com/myautosupport/dist/index.html#/feedback Thanks!

andris · ‎2018-06-19

Manually add the bridges and switches.

andris · ‎2018-06-18

Each cluster would monitor the bridges and switches. For a 2-node MetroCluster, that means each node will, in fact, do this.

andris · ‎2018-06-11

Many things have changed when you went to ONTAP 9.1Px.... cluster-mode, root-data partitioning, you added the SSD's as storage pools? I'd recommend engaging with NetApp Technical Support.

andris · ‎2018-06-05

This is fixed in OnCommand System Manager 9.4. https://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=956352

andris · ‎2018-06-01

What is a "DSP connection"? Perhaps you can supply a diagram and more details concerning your scenario?

andris · ‎2018-06-01

Actually, that's an "exclamation mark" symbol, which represents the "Fault" LED on the controller. Use this troubleshooting workflow article in the Knowledge Base: Troubleshooting Workflow: Procedure to troubleshoot fault LEDs on various platforms

andris · ‎2018-06-01

See the documentation link in this thread: https://community.netapp.com/t5/FAS-and-V-Series-Storage-Systems-Discussions/active-passive-root-data-adp-in-a-FAS2620-with-4-SSD-and-20-NL-SAS/td-p/133924

andris · ‎2018-05-31

We might have a more useful answer if you gave details on the disks (type and sizes) and shelves, involved...

andris · ‎2018-05-28

OnCommand System Manager only started being bundled with ONTAP 8.3 and later. For ONTAP 8.1 and 8.2, you would use the host-installed version (Linux or Windows). You can download the latest version (3.1.3) here: https://mysupport.netapp.com/NOW/cgi-bin/software/ To test HTTP/web connectivity with 8.1/8.2, you can access the SPI interface, at least. This gives you access to /etc/log and /etc/crash directories on the root volume. http(s)://<ip-address>/spi/ The SPI interface is mentioned in this "how to manually upload AutoSupport messages" KB article: https://kb.netapp.com/app/answers/answer_view/a_id/1029812/loc/en_US#__highlight

andris · ‎2018-05-24

Please open a technical case with NetApp.

andris · ‎2018-05-23

What is the exact HW configuration of the EF280? (What variant, HIC installed, etc.) Generally, 10GbE SFP+ twinax cable connections with 3rd party switches "just worK", especially if you use the switch's approved cables - it's standards-based and usually reliable.

andris · ‎2018-05-23

Please open a NetApp technical case to troubleshoot this, further. Be prepared to provide EMS logs (or AutoSupport is enabled). One thing they might also ask is for you to attach to the serial console and unmute the output to better see where the hangs are occurring.

andris · ‎2018-05-11

If you are referring to the way to inform NetApp of the decommissioned system: Log in to the NetApp Support site (https://mysupport.netapp.com) Select "My Products" Search for the system to decommission in "View Installed Systems" From the pull-down menu of the "Product Tool Set" column for the system, select "Decommission this System".

andris · ‎2018-05-09

Hi Andre, The Hardware Universe IOS app was recently updated in April (V2.0). I think it solves the IOS 11.0 incompatibility issue... https://itunes.apple.com/us/app/hardware-universe/id572061061

andris · ‎2018-05-09

I would send an e-mail to the address on the page... Questions can be sent to VisioCafe

andris · ‎2018-04-26

Yes, you might want to re-post your OPLOCKS question in that discussion forum.

andris · ‎2018-04-24

I would ask your question, here: http://community.netapp.com/t5/Network-Storage-Protocols-Discussions/bd-p/network-storage-protocols-discussions BTW, that ONTAP version is very old. Consider updating to 8.2.5P1.

andris · ‎2018-04-11

Would you be able to supply the log of the CLI commands you entered? This is probably best handled by opening a technical case with NetApp Support.

andris · ‎2018-04-04

Yes, it would be helpful to know what ONTAP version/mode the FAS8020 is running and what you intent to do with the FAS8020 after data migration.

andris · ‎2018-03-30

That's good enough. Spare partitions are shared amongts the 2 nodes in the HA pair.

andris · ‎2018-03-27

Yes, the HWU is an excellent place to search for EOA and EOS information for a particular product. Though the particular parts you are looking for appear to be missing, all part number variants for FAS25xx EOA and EOS are covered by this Customer Product Communique (CPC): CPC-1706-04 - AFF8080 and AFF8040 All Flash FAS Systems FAS2520, FAS2552, and FAS2554 Systems FAS8020, FAS8040, FAS8060, and FAS8080 EX Systems HW EOS: 31-JAN-2023* * As part of a special, limited program, some systems that NetApp sells have a support contract end date that is past the end-of-support date shown in this table. That date supersedes the date shown in the table.

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